About Q4

The 4 Qs: Our Four Pillars of Quality

Quality Advisors

• Experienced – Care Managers are seasoned professionals, often certified in Case Management. Averaging 12 plus years of experience. We take the chaos out of healthcare.

• Knowledgeable – Understanding the needs of seniors and those with disabilities. Specialized training focused on seniors and those with disabilities: certification as a Certified Senior Advisor, Chronic Care Professional, or a Certified Disability Management Specialist.

• Professional – Licensed Professionals in Nursing, Social Work and Occupational Therapy.

• Caring – Identifying, supporting and facilitating your vision of a Quality Life.

• Advocate – for our client’s and their families. We are your supporter, defender, promoter, coach, expert, confidant, helper, partner, mediator, and guide.

• Collaborative – We work with the individuals caring for you and/or your loved one, ensuring that we are on the same page and meeting the expectations of our clients and their families.

• Masters of Service – We are caring professionals who take caring to a whole new level.

• Health Visionaries – We work with you and/or your loved one to focus on abilities while managing and minimizing disabilities.

Quality Focused

• Ensuring quality services by performing an analysis of hiring practices, federal quality guidelines, and department of health surveys.

• Complete an onsite survey, investigating safety processes, evaluating staff and facility to ensure that their services match your needs.

• Quality Services in Light of Client’s Values – in conjunction with identifying whether the services are of quality, we also look to the client’s values, desires, interests, desired amenities, and location.

Quality Results

• Anyone can offer solutions to a problem, and even obtain some measure of success when implementing them. Q4 Care Managers provide ongoing monitoring to ensure that the solutions are providing the quality results that you and/or your family member desire.

• Sometimes solutions work for a time but then situations, circumstances, needs and feelings change. Our oversight means that we are on top of it – ensuring our client’s don’t fall through the cracks and are not put at risk.

Quality of Life

• Our ultimate goal is to provide our clients and their families with a Quality Life:

• Physical Stability – Stabilizing diseases, managing symptoms, ensuring adequate individualized nutrition, and improving balance and strength give our clients the energy and ability to live a Quality Life.

• Functional Stability – Ensuring that our clients have the basics of life cared for allowing them to focus on enjoying their life and taking them one step closer to a Quality Life.

• Emotional Stability – Taking stress and worry out of daily living and knowing that their Care Manager will manage the details and ensure their safety allows our clients to experience emotional peace and security, essential ingredients for a Quality Life.

• Living For Purpose – Although the physical, functional and emotional elements of life are essential, a life with purpose is more meaningful. Q4 Care Managers use creative and innovative ways to look for that purpose and help our clients achieve and live a Quality Life.