Care Management Crisis Intervention -- Transcript
Carol felt overwhelmed. Her husband had recovered from a coma and was ready to move to a nursing home. After many weeks, the hospital had not been able to locate a housing solution that could accommodate his complex needs. The only option presented was five hours away. It would have been extremely difficult for Carol to visit her husband or monitor his health.

When a relative suggested Q4 Adviors, Carol immediately called. “The best phone call I ever made! My care manager, Lori, became my best friend to get me through this stressful time.”

Lori sprang into action and immediately conferred with the hospital. That same day, she found a nursing home an hour away near their small town that could accommodate his special needs.

Carol: “I can’t believe it—all this time hospital bills were accumulating while no one could find a place for my husband. Then, bring in a Q4 Advisor and the problem is solved.”

“And it didn’t end there. Lori conferred with the nurses, she helped me pack my husband’s room and took care of the logistics for moving my husband into a nursing home -- a great facility that could care for him properly.”

“Lori helped me with all the many details I had to handle—insurance forms, Medicaid, lawyers, doctors, disability.”

“You really need a game plan when a crisis happens. I was stressed, overwhelmed, and anxious until Q4 helped me. I was able to be physically calm and mentally clear as I reviewed the options presented to me and make wise decisions. I needed an advocate for my husband, someone who knew what to ask for.”

Around the country, Q4 care managers like Lori help their clients navigate the confusing, often overwhelming tasks they face when dealing with the needs of the elderly or disabled. They have the knowledge and experience to handle the many details involved with medication, travel, home safety, relocation, and crisis intervention and much more. They assess your situation; identify the quality resources; act as your advocate in all situations, and continue to monitor the effectiveness of the selected services and make changes as needed. All of these services have two primary goals: to Minimize stress and worry. Maximize autonomy and quality of life.

Q4 Advisor is a comprehensive healthcare management service, dedicated to finding solutions and improving quality of life for seniors and those with disabilities.

“Q4 takes the worry out of what to do and what not to do.”
—Carol, Q4 Advisor client